Energy, insurance, mobile plan… A termination of your contracts in 3 clicks from 2023?

An accessible and prominent termination button on any website selling a subscription? Here, in summary, the subject of a surprise measure contained in the purchasing power bill, presented this Thursday, July 7 in the Council of Ministers. Government objective: entry into force no later than February 1, 2023.

Closing quickly, in 3 clicks, any subscription: here is the will of the government, which therefore includes in its purchasing power bill measures aimed at protect consumers against abuse and scams.

While it is sometimes difficult to bring competition into play because of the difficulties in terminating a contract, which can in some cases hold consumers captive, it is essential to allow them to terminate a contract concluded on the internet or on a mobile application much more easily. , explains the government in the press kit accompanying these two bills (the 2022 amending budget and the purchasing power bill) presented this Thursday.

A termination button

More concretely, professionals who offer consumers the possibility of signing a contract electronically will now have to provide an easy and direct online cancellation mechanism, via a “cancel” buttonadds the government.

To do this, a decree must set the date of entry into force and the terms of this subscription closure in 3 clicks: this entry into force must take place by February 1, 2023 at the latest, provides the bill , which has yet to be adopted by Parliament. Which subscriptions will be affected? The subscriptions of magazinesto gas, electricitythe telephony or Internetlists the same press kit.

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The insurance contracts are concerned by this same termination button measure, which should also come into force at the beginning of 2023 if the bill is adopted as it stands, but this involves modifying the Code of Insurance, Mutuality and Social Security, not the Consumer Code. This is why insurance is subject to a separate measure.

Scams: a fight strengthens

Another surprise measure, in the consumer department: We are going to track down those who rip off French households, insisted the Minister of the Economy Bruno Le Maire at a press conference, following the Council of Ministers. It targets in particular CPF scams, energy bonuses and other financial scams. How? We will toughen the criminal penalties for all those who rip off the French: the criminal penalties can go up to 7 years when they are committed in an organized gang, explained Bruno Le Maire in particular.

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